Privacy Policy

Synergie ACSynergie AC attaches particular importance to the protection of the personal data of visitors to its online site https://synergie-ac.fr/ and is committed in this respect to preserving the confidentiality of the data collected.

The present Personal Data Policy details the policy of Synergie AC regarding personal data. By browsing our site, you acknowledge that you have read the information listed below and agree to give your consent to the processing of your personal data for the purposes described below.

We invite you to regularly consult our Personal Data Policy in order to stay informed of any update.

1. Scope of application

The purpose of the Personal Data Policy is to govern the conditions of processing of personal data collected during your navigation. The data collected is subject, in particular, to the provisions of Law No. 78-17 of January 6, 1978 as amended.

Personal data » means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, an online identifier, or to one or more specific elements of physical, physiological, genetic, psychological, economic, cultural or social identity.

2. The purpose of the collection

Synergie AC collects the personal data necessary for the following purposes:

Creation and management of customer accounts;
Processing and tracking of orders;
Sending promotional offers, events and news from Synergie AC (subject to your prior consent);
Management of subscriptions and unsubscriptions to commercial offers;
Elaboration of statistics, marketing analysis and follow-up of the customer relationship;
Organization of contests and online information of winners;
Processing a request made through the online contact form.

3. Recipients of personal data

Your personal data are collected on behalf of the company Synergie AC in its capacity as data controller. This data may also be communicated to other companies of the Synergie AC Group as well as to its service providers located within the European Economic Area, which intervene and contribute in particular to the management of orders and the improvement of customer service.

Given the international scope of the Synergie AC Group and in order to optimize the quality of our service, your personal data may be transferred outside the European Economic Area. Synergie AC guarantees that it has taken the necessary measures to ensure a sufficient level of protection of privacy and freedom to allow a secure transfer of your data.

Your data may also be transferred to the franchisees of Synergie AC stores for the commercial and promotional management of their sales outlet.

4. Duration of storage

We undertake to ensure that your personal data will not be kept beyond the period strictly necessary for the purposes described above.

5. Security

The information collected is strictly confidential and protected in order to prevent it from being distorted, damaged or accessed by unauthorized persons. The confidentiality of banking information that you transmit via the site to an approved banking institution is also ensured by an SSL encryption process.

6. Access to personal data

In accordance with the regulations and legislation in force, you have the right to access, rectify, delete, oppose and port your personal data, which you may exercise by contacting Synergie AC, 1 rue de Beethoven, 75016 PARIS ( France), or by using our online form, and you must provide a copy of your identity card with your request.

If you choose to subscribe to our commercial offers, we may send you promotional offers, invitations to events or any news from the Synergie AC by mail, e-mail, SMS or telephone. In this respect, you have the option of unsubscribing by following the instructions mentioned on each medium.